FAQ
About Us
We are a small family of five owned & operated business located in Oklahoma. We began our design company as a married couple formerly known as "ImJustSayinInc" established in 2013. After the birth of our three daughters, who always inspire us with their own unique talents and insight, we decided to make it a family affair, and thus the birth of Blue Stars.
We are a proud US Based Small Business! All of our items are designed, created, packaged and shipped from the US!
Shipping & Processing
Our items are made to order. Once your order is received it will go into production. Our Production time is 3-5 Days, after which your package will be shipped from our US-based fulfillment center via Standard Ground Shipping. Shipping times are separate from production time and are estimated 2-5 day depending on your location. Please note production times can vary during peak holiday shopping seasons.
We do offer Shipping upgrades when available which may vary during peak holiday seasons. If you would like information on expediting your order please contact us for more information on expedited orders
Order Cancelation
Please contact us within (1) hour for an order change or cancelation. To ensure we deliver your items as fast as we can we process orders as quickly as possible. We do not allow cancelations once your order has been processed.
Returns & Exchanges
For custom & personalized orders we can not offer exchanges or refunds due to the personalized nature of the item. For all other non personalized items we do allow for Returns or Exchanges. The return/exchange must be within 7 days of the delivery of your item(s). Please contact us to authorize your return and we can give you instructions on how to return your item(s). The original item(s) must be returned to us in unused condition, and return shipping is the responsibility of the buyer. Once the item has been received we will issue the refund or authorize an exchange.
Sizing & Materials Information.
Please see our Sizing information page.